Terms of service

Welcome to RadiantCare.shop! The terms "we", "us" and "our" refer to RadiantCare.shop. RadiantCare.shop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). RadiantCare.shop is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd or Shopify International Limited, depending on where RadiantCare.shop is located, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or any other non-waivable statutory rights.

1. Access and account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given us your consent to allow any of your minor dependents to use the Services under your supervision.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide is accurate, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account.

2. Our products

We have made every effort to display and describe our products as accurately as possible.

RadiantCare.shop sells wellness and lifestyle products, including copper bracelets intended for general wellness and comfort purposes.

Individual experiences, comfort levels, and perceived benefits may vary from person to person.

Any statements, testimonials, customer reviews, photographs, examples, marketing materials, or descriptions regarding product benefits are provided for informational purposes only and do not constitute guarantees, warranties, or promises of specific results.

RadiantCare.shop does not represent or guarantee that any customer will experience identical or similar results.

Our copper bracelets are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or health disorder.

The information provided on this website is not intended as medical advice and should not replace consultation with a qualified healthcare professional.

Customers should seek professional medical advice regarding any health concerns they may have.

All product descriptions are subject to change without notice.

3. Orders

When you place an order, you are making an offer to purchase and authorise us and our payment processors to charge your selected payment method for the total amount of your order.

RadiantCare.shop reserves the right to accept, reject, cancel or limit any order at its sole discretion, subject to applicable law.

An order is not considered accepted until confirmation has been issued.

Your purchases are subject to our Return and Refund Policy.

You represent and warrant that purchases are made for personal use and not for resale.

4. Prices and billing

Prices, promotions and discounts may change without notice.

The price charged will be the price displayed at checkout at the time of purchase.

Customers are responsible for applicable taxes, customs duties, import fees or similar charges where applicable.

You agree to provide complete and accurate billing and payment information.

5. Shipping and delivery

All delivery times are estimates only and are not guaranteed.

RadiantCare.shop is not responsible for delays caused by postal services, shipping carriers, customs inspections, weather events, public holidays or circumstances beyond our reasonable control.

Risk of loss and title pass to the customer when products are transferred to the shipping carrier, unless otherwise required by law.

6. Intellectual property

All content displayed on the Services, including text, graphics, logos, images, videos, product descriptions, branding, designs and website content, are owned by RadiantCare.shop or its licensors.

You may not reproduce, distribute, copy, modify or commercially exploit any content without our prior written consent.

All rights are reserved.

7. Optional tools

We may provide access to third-party tools that we do not control or monitor.

These tools are provided on an "as is" and "as available" basis.

Your use of any optional third-party tools is at your own risk.

8. Third-party links

The Services may contain links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, policies or practices of third-party websites.

Your use of third-party websites is entirely at your own risk.

9. Relationship with Shopify

RadiantCare.shop is powered by Shopify, which enables us to provide the Services.

Any purchases made through our store are made directly with RadiantCare.shop and not Shopify.

Shopify is not responsible for product performance, customer satisfaction, warranties, returns, exchanges or any disputes arising between RadiantCare.shop and customers.

10. Privacy policy

Our Privacy Policy explains how personal information is collected, used, stored and disclosed.

By using the Services, you acknowledge that you have read and understood our Privacy Policy.

11. Feedback

If you submit reviews, testimonials, feedback, suggestions or other content, you grant RadiantCare.shop a worldwide, perpetual, royalty-free licence to use, reproduce, publish and display such content.

You represent that any content submitted by you is accurate and lawful.

12. Errors, inaccuracies and omissions

Occasionally information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping costs or availability.

We reserve the right to correct such errors without prior notice.

13. Prohibited uses

You may not use the Services:

• For unlawful activities.
• To violate any applicable laws or regulations.
• To infringe intellectual property rights.
• To distribute malware or malicious code.
• To collect personal information of others without consent.
• To interfere with the operation or security of the Services.

We reserve the right to terminate access for violations of these Terms.

14. Health and wellness disclaimer

RadiantCare.shop products, including copper bracelets marketed for menopause support, wellness, comfort or lifestyle purposes, are not medical devices unless expressly stated otherwise.

No statement made on this website, in advertisements, emails, social media content, customer reviews, product descriptions or testimonials should be interpreted as medical advice or as a guarantee of any medical outcome.

Individual results vary significantly between customers.

By purchasing products from RadiantCare.shop, customers acknowledge and agree that they understand that no specific outcome is promised, guaranteed or warranted.

Nothing in this section excludes any consumer rights that cannot legally be excluded.

15. Termination

We may terminate or suspend access to the Services at any time where permitted by law.

Termination does not affect rights or obligations accrued prior to termination.

16. Disclaimer of warranties

To the fullest extent permitted by law, all products and Services are provided on an "as is" and "as available" basis.

RadiantCare.shop makes no representations, guarantees or warranties regarding:

• Product effectiveness.
• Individual results.
• Continuous availability of Services.
• Error-free operation of the website.
• Suitability for a particular purpose.

Nothing in this section limits statutory rights available to consumers under applicable law.

17. Limitation of liability

To the fullest extent permitted by law, RadiantCare.shop shall not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the Services or products purchased through the Services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer protection laws.

18. Indemnification

You agree to indemnify and hold harmless RadiantCare.shop, its affiliates, directors, officers and service providers from claims arising from your breach of these Terms or unlawful use of the Services.

19. Severability

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions shall remain in effect.

20. Waiver; entire agreement

These Terms constitute the entire agreement between you and RadiantCare.shop regarding your use of the Services.

Any failure to enforce a provision shall not constitute a waiver of that provision.

21. Assignment

You may not assign your rights under these Terms without our written consent.

RadiantCare.shop may assign its rights and obligations without notice.

22. Governing law

These Terms shall be governed by the laws of Ireland.

Nothing in these Terms limits any mandatory consumer rights available in your country of residence.

23. Translations

Where translated versions of these Terms exist, the English version shall prevail in the event of any conflict unless otherwise required by law.

24. Headings

Headings are provided for convenience only and do not affect interpretation.

25. Electronic communications

By using the Services, you consent to receive communications electronically.

26. Changes to Terms of Service

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised "Last updated" date.

Continued use of the Services constitutes acceptance of any changes.

27. Contact information

Questions about these Terms of Service should be sent to:

radiantcare.com@gmail.com

Our additional contact information is available in our Contact Information Policy.